Support

How can we help?

Reach out for support with anything Comwil builds or operates — including the Mechivo Shopify theme. We read every message and reply from a real person, usually within one business day.

Email support

The fastest way to reach us. Send your question, order number, or theme version, and we'll get back to you directly.

Before you write in

  • Which product or theme you're asking about (e.g. Mechivo)
  • Your Shopify store URL, if relevant
  • A screenshot or short description of what you're seeing
  • Steps to reproduce, if it's a bug